Alpha123 — Terms & Conditions Complete Guide

1. Introduction

Welcome to Alpha123. These Terms & Conditions ("Terms") form a legally binding agreement between Alpha123 and its users. By accessing the Alpha123 website or app, opening an account, or using any of our services, you automatically agree to these Terms.

Alpha123 provides a safe, transparent, and entertaining online betting service for all eligible adult users in Bangladesh. We are committed to operating our business with honesty and responsibility.

These terms may be updated at any time. You will be notified via your registered email, and the latest version will be published on the website.

2. Account Registration

Opening an account with Alpha123 is completely free. You are required to provide accurate and complete information at registration. Accounts created with false information may be closed at any time.

• Only one account is allowed per individual One Account Approved.
• Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• The phone number and email address provided at registration must be verified.
• Keeping your account password confidential is entirely your responsibility.
• Accounts cannot be transferred or sold to a third party.
• A copy of your National ID or passport may be requested for account verification (KYC).

3. Age Limit & Eligibility

To participate on Alpha123, you must be 18 years of age or older Registration by minors is strictly prohibited.

If there is any evidence that a member is a minor, the account will be suspended immediately and all funds held in that account will be forfeited. It is the responsibility of parents and guardians to prevent their children from accessing Alpha123.

4. Deposits & Payments

The following payment methods are currently supported for deposits on Alpha123:

• Mobile Pay — Minimum ৳200, maximum ৳50,000 per transaction
• Nagad — Minimum ৳200, maximum ৳50,000 per transaction
• Rocket — Minimum ৳300
• Bank Transfer — Minimum ৳1,000

Funds deposited may only be used for betting on the Alpha123 platform. Alpha123 reserves the right to suspend or cancel transactions involving any illegal or suspicious financial activity.

5. Withdrawal Policy

The following conditions must be met to withdraw from Alpha123:

• Minimum withdrawal amount: ৳300
• Daily maximum withdrawal limit: ৳1,00,000 (Standard Member)
• Custom limits apply for VIP members
• Withdrawal requests are typically 5 to 30 minutes Processed within
• KYC verification is mandatory for withdrawals

Withdrawals will only be processed to the same payment method used for the original deposit. Requests to withdraw via a different method will not be accepted.

6. Betting Rules

The following rules must be strictly followed when placing bets on Alpha123:

• Once confirmed, a bet cannot be changed or cancelled.
• Bets placed before a match begins will be refunded if the match is cancelled.
• Alpha123 is not liable for any issues arising from internet disconnections during live betting.
• If incorrect odds are displayed due to a technical error, the affected bets will be considered void.
• Placing bets across multiple accounts or any attempt at organized manipulation will result in permanent account closure.
• Alpha123 reserves the right to suspend any bet where suspicious betting patterns are detected.

All bet outcomes are determined based on the official result of the relevant event. In the case of any disputed result, Alpha123's decision is final.

7. Bonuses & Promotions

Alpha123 regularly offers various bonuses and promotions. Each bonus comes with its own terms, which are clearly communicated at the time of the offer.

• Welcome Bonus: Applicable to new members on their first deposit only. Available once per account.
• Reload Bonus: Deposit bonus on selected days or events.
• Cashback: Cashback paid at a set rate on weekly net losses.
• Referral Bonus: Refer a friend and both of you earn rewards.

Alpha123 reserves the right to cancel bonuses and suspend accounts in cases of bonus abuse (including arbitrage betting, use across multiple accounts, etc.).

8. Responsible Gaming

Alpha123 takes responsible gaming seriously. We want every member to play in a healthy and enjoyable way.

• Members can voluntarily set daily, weekly, or monthly betting limits at any time.
• You may take a temporary or permanent break from the platform at any time (Self-Exclusion).
• If a member shows signs of problem gambling, Alpha123 may place restrictions on their account.

If you need assistance, please reach out to our support team. For more information, visit our Responsible Play View page.

9. Privacy

Alpha123 keeps your personal information with the strictest confidentiality. We never sell your data to third parties.

Your information is used solely for the following purposes:

• Account Verification & Management
• Payment Processing
• Customer Support
• Legal Compliance

For more details, visit our Privacy Policy Read the page.

10. Account Suspension & Termination

Alpha123 may suspend or permanently close an account without prior notice for any of the following reasons:

• Providing False or Incorrect Information
• Managing Multiple Accounts
• Bonus abuse or fraudulent activity
• Attempting to hack or breach platform security
• Being underage or operating an account on behalf of a minor
• Suspected involvement in money laundering or illegal activities

The balance of a suspended account may be returned subject to verification. However, Alpha123 reserves the right to forfeit all funds in cases of fraudulent activity.

11. Dispute Resolution

For any disputes or complaints, please contact our customer support team first. We aim to resolve all issues within 48 hours.

• A reference number will be provided once your complaint has been received.
• Complex cases may take up to 7 business days to resolve.
• The decision made by Alpha123 shall be considered final and binding.

12. Changes to Terms

Alpha123 reserves the right to modify these terms and conditions at any time. In the event of changes:

• A notification will be sent to your registered email address.
• The updated version will be published on the website along with the revision date.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms.

If you do not agree to the updated terms, you may request to close your account.